Beautiful Balms Terms & Conditions
Purchase Conditions
To purchase from Beautiful Balms Ltd you need to be: over 18 years of age & resident in the United Kingdom, (England, Wales, Scotland or Northern Ireland) We cannot deliver any products outside of these areas.
Payment
We must receive full, cleared payment for an order before we despatch the products. You can pay using any major credit or debit card. All credit or debit cardholders are subject to validation checks & authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non delivery.
Prices
The price payable for the goods is set out on the web site at the time the Customer places their order.
Please note, all prices are subject to variation without notice, and the most recent price list replaces all previous lists. If you have an outstanding order, the price will be the same as on the date you ordered the products.
When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists. A contract exists when we indicate acceptance of your order & send you an invoice. We have included this term to protect against a mistake in pricing where we have inadvertently under priced or over priced goods, or where we are no longer able to supply a particular product for some reason.
Shipping
Parcels & packages are sent by Royal Mail, First Class Post. The cost increases according to the weight of the parcel or package. There is an additional charge for postage & packaging. When you place an order the shipping cost is calculated & displayed on your account page.
Delivery
Parcels & packages are sent First Class by Royal Mail. They should take between 2 to 7 working days to arrive. Please allow for unexpected delays. We are not liable for any costs incurred to customers should delivery of the goods be delayed.
Please add any special delivery instructions to your order form.
Refunds
In the unlikely event of your order being supplied incorrectly or damaged in transit, please contact us at Beautiful Balms within 3 working days of receipt & we will arrange a refund or replacement of products.
If you change your mind & decide that you do not want the products, under the Distance Selling Regulations, all UK customers have the right to return them, provided they are unopened, in their original condition, & returned within 7 days.
Returns Procedure
You will be responsible for the cost & safe carriage of returning the parcel, so please ensure the products are packed properly. Please return the products, in their original packing with their original receipt to:
Beautiful Balms, PO Box 1360, Hazlemere, High Wycombe, HP15 9AB
Once we receive the products in saleable condition, a refund for their cost will be made to your credit/debit card.
This does not affect your statutory rights.
Disclaimer
Please read the product information on the product pages on the website & on the label of each product. If you have questions or concerns regarding the ingredients, please contact Beautiful Balms & we will be happy to answer your questions. Please be aware that many of the products contain pure, essential oils that should be avoided when pregnant, lactating or with certain medical conditions. If you have medical concerns please consult your medical practitioner.
Please be aware that the information on this website is for educational purposes only. The information is not intended to diagnose or treat any disease. Beautiful Balms accepts no responsibility for the use to which the products are put & to the effects thereof. Again, please consult your health care practitioner if you have any concerns about using any the products or if you have a concern regarding any symptoms or health conditions.
Storage of Products
Please store the products in their original packaging & away from direct sunlight & extreme temperatures. For more information on storage, you can visit our FAQ page.
Security
You can be assured that your personal details remain confidential. We do not share our database or pass on details to other companies.
Copyright
The Copyright to the contents of this website belongs to Beautiful Balms Ltd. Users may download, view & print materials for their own personal, non commercial use. The contents must not be used for commercial or business purposes without prior written permission from Beautiful Balms Ltd.
Legal notice
This website & these terms & conditions are governed by & interpreted in accordance with English law.
VAT
VAT is charged at 15% & is included in the price of the products.
VAT Registration No: 939 9192 64
Company Registration
Registered in England. Company Number: 6680093
Skin Care Creams
Fresh fragrant natural skincare creams that soothe and moisturise. Drawn from ancient knowledge of herbs, pure, essential oils and herbal and plant tinctures.
Please click on the balm names or pictures to visit the individual balm pages.
  |
 Melissa Healing Balm |
 Lemon Deodorant Balm |
 Aloe Vera Skin Balm |
 Rose Face Cream |
 Grapefruit Deodorant Balm |
 Rose & Apricot Face Moisturiser |
 Frankincense Hand Cream |
 Lavender Foot Balm |
 Comfrey Hand Balm |
Skin Care Lotions
Swift, lovely nautral skincare lotions that treat and beautify. Made fragant and therapeutic with plant and herbal tinctures and pure essential oils.
Please click on the balm names or pictures to visit the individual balm pages.
 |
 Propolis Calming Balm |
 Marigold Body Lotion |
 Horse Chestnut Leg Balm |
Floral Water Fragrances
Delicate, fine natural skincare floral waters that freshen and revive. Versatile in use, subtly fragranced with classic, pure essential oils.
Please click on the balm names or pictures to visit the individual balm pages.
 |
 Citrus Splash |
 All Rose Floral Water |
 Lavender Face Splash |
 Sage & Thyme Herbal Water |
 Rose Freshener |
Skincare Oil Blends
Aromatic, healing oil blends that cleanse and treat. Enhanced with therapeutic pure essential oils, based on nourishing carrier oils of sweet almond and jojoba.
Please click on the balm names or pictures to visit the individual balm pages.
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 Fennel Firming Oil |
 Bergamot Head Balm |
 Sweet Almond Face Cleanser |
 Rosemary Head Balm |
 Ginger & Pepper Muscle Balm |
Flower Essences
Balancing, compassionate aqua flower essences that offer emotional support. Within each plant dwells a loving spirit that offers a catalyst for positive change.
Please click on the balm names or pictures to visit the individual balm pages.
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 Fern Flower Essence |
 Rose Flower Essence |
 Holly Flower Essence |
 Matrona Flower Essence |
 Foxglove Flower Essence |
 Silver Birch Flower Essence |
 Lady's Mantle Flower Essence |
All prices shown inclusive of VAT.
Delivery currently only to UK addresses matching payment card address.
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